Newsletter: Order Update

Kreyol Essence Tribe,

We are so EXCITED to announce that your tracking number is on its way. THANK YOU so much for your patience. Let me get right to the details:

1. Tracking Numbers: Tracking Numbers have begun posting to our system. Due to Presidents Day tracking numbers will post between today and Tuesday 2/18th.

2. Order Shipments: Once you receive your tracking number we have worked with the post office to make sure products are delivered as soon as possible. Some products may come in two separate shipments as we expedited orders so that they are out the door as quickly as possible.

If you have any issues with your tracking number, issues with the Post Office, or additional questions - please email customercare@kreyolessence.com.

We want to help you and can't wait for you to enjoy Kreyol Essence products. Please note our Customer Care team is closed on weekends. We will be working but our customer care team will respond on Monday.

Best,

Yve-Car Momperousse
Chief Customer Pleaser
Kreyol Essence