Posted on by Stéphane Jean-Baptiste

TERMS & CONDITIONS 

To receive delivery in time for Christmas, order by the dates listed below and choose the following shipping options:

Order Date Deadline

Shipping Choice

Wednesday, December 11th by 2 PM

Standard Shipping (5-7 Transit Days)*

Tuesday, December 17th by 2 PM

Expedited Shipping (3-5 Transit Days)*

Friday, December 20th by 2 PM

2-Day Shipping (2 Transit Days)*

To Receive Order by New years

Thursday, December 26 by 2pm

2-Day Shipping (2 Transit Days)

 

 Pre-Order Definition: 

The pre-order service offered by Kreyol Essence allows you to order product that is currently out of stock at the current discount/promotional rate.

 Estimated ship date for Pre-Ordered Products is currently Wednesday, December 18th

Order Confirmation Email: 

Once you hit that Pay Now button to complete your order at kreyolessence.com you will receive an email confirming your order. Please carefully review this email and confirm your name, shipping address, apartment number, phone number, etc.

Messed up on your shipping address? Yikes! Let us know ASAP, We cannot guarantee that we will be able to change it in a timely manner but we'll do our best.

Tracking Number: 

Your tracking number will be emailed to you ONLY after we have picked, packed and given your order some extra Love. This is our order processing time. Once you receive that tracking number in your email, your order is ready to be given to the carrier. If you provided your phone number at check-out you will be able to track on your phone. 

Please allow 48 hours for you tracking information to reflect up to date information. This is the post office system and not ours. We are here to please but shipping carriers we can’t control, cherie. 

Processing Time: 

During the holiday season, we need 5 business days to pick, pack and prepare your order after you complete your order.

Transit Time: 

Once you have received your tracking number, please follow the shipping timeframe provided at check out, this is your transit time. 

For your convenience we provided this example: 

Activity

Date

Order Placed (Congrats! Welcome to the tribe!)

Monday, December 9th

Processing Time (Giving love to your order!)

5 Business Days

Ship Date (Yes, your goodies are in transit!) 

Friday, December 13th

*Estimated Arrival Date (Standard Shipping – 5 days)

Thursday, December 19th

 

*Please follow the selected shipping timeframe provided at check out.This date cannot be guaranteed; however we do our best to estimate this date as accurately as possible.


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Haitian Black Castor Oil
Original
100% Natural
3.4oz

Great product

I love the Haitian Castor oil. I've been searching for so long. I purchased both the original and the lavender I must say I'm hook. You guys did a amazing job with the products. You now have customer for life!

Haitian Moringa Duo
Haitian Moringa Oil + Haitian Moringa Facial Cleanser
100% Natural

I am hooked!!

I found your products in an artisan market in Miami. Ever since I am hooked. My favorite products are the chocolate vanilla castor oil, the coffee coconut body cream. I put it on my hair, body, nails, and lips. When I use it on my body I rub my 2 hands together for a while to warm up and thin out the product, then I pat my hands in the various areas, and then I start rubbing. When I do this I don't have to moisturize daily. It will last me for 2 days. Please don't change your formulas as you grow in order to put up with increasing demand and growth. I noticed you added the Vanilla to the original Chocolate castor oil.

Great for Winter Hands

With all of the handwashing that I have been doing lately, this product has worked great to keep my hands moisturized without feeling sticky! So far, so good!

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